Last updated 21 October 2026

Security and privacy

Agents trust you with their buyers. Here's how Openy looks after that trust.

1. At a glance

Hosted in Australia

Openy's database lives in Sydney, and our servers run there too.

Your agency only

Every agency's buyers, feedback and vendors are walled off from everyone else.

Vendors never see names

Vendor reports share interest and comments, never who said what.

Never sold, ever

Buyer details are yours. We never sell them or market to your buyers.

Encrypted and secure

Data is encrypted in transit and at rest, with secure sign-in links instead of passwords.

Export or delete any time

Download everything as a CSV, or delete a listing and its data for good.

2. Where your data lives

Openy's database is hosted in Sydney, and the servers that run the app are in Sydney too. Texts are sent through ClickSend, an Australian SMS provider.

3. Who can see what

  • Agents see only their own agency's listings, buyers and feedback. This is enforced by the database itself, not just the app.
  • Vendors see their own report through a private link. It shows interest, comments and offers, never buyers' names or contact details.
  • Buyers only ever see their own sign-in and feedback forms.

4. Signing in

Agents sign in with a secure link sent to their email, so there are no passwords to guess or reuse. All traffic to Openy is encrypted.

5. Your data stays yours

Buyer details belong to your agency. We never sell them and never market to your buyers. You can export everything as a CSV at any time, or delete a listing and all of its data for good. Read the full privacy policy.

6. Questions or concerns

If you have a security question, or think you've found a problem, email hello@openy.com and we'll get back to you quickly.